Terms & Conditions

1. Product Information

All our products are handcrafted and made in small batches. As such, slight variations in color, texture, or aroma may occur. These variations are natural and do not affect the quality or efficacy of the product.

2. Usage Disclaimer

Our products are made using natural ingredients, but results may vary from person to person. Please perform a patch test before full use. The Essence is not liable for any reactions or allergies.

3. Order Processing

Orders are processed within 2–4 business days. You will receive an email confirmation and tracking details once your order is shipped.

4. Shipping

We currently ship across India. Delivery timelines may vary based on location and external factors. Any delays will be communicated promptly.

5. Returns & Exchanges

Due to the nature of our wellness and skincare products, we do not accept returns or exchanges unless the item received is damaged or incorrect. Please notify us within 48 hours of delivery.

6. Pricing

All prices listed are in INR and inclusive of applicable taxes. Prices may be subject to change without prior notice.

7. Intellectual Property

All content, imagery, and product formulations on this website are the intellectual property of The Essence and may not be used or reproduced without permission.

8. Privacy Policy

We value your privacy and ensure your personal information is protected. For more, please refer to our Privacy Policy.

9. Modification of Terms

The Essence reserves the right to modify these terms at any time. Please review this page regularly for updates.